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NFTA-Metro | Serving the Niagara Region
Advanced Metro Trip Planner

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Use addresses (ex. 181 Ellicott St), intersections (ex. Ellicott & N Division) or landmark names (ex. Shea's Buffalo Theatre).
Tip: use '&' instead of 'and'.

Riding Metro

How To Ride Metro Bus

Schedules Effective
March 23, 2008
Through June 21, 2008

Paying Your Bus Fare

Standard bus fare is $1.50. You may be required to pay an additional $.25 for each zone crossed. Consult bus schedule maps for zone information.

Bus operators do not make change; you must have the exact fare when you board. Bus fareboxes accept U.S. coins, Metro tokens and paper currency only.

You may be eligible for reduced fares. Check Metro's Reduce Fare Application page.

Transfers

Metro's routes are designed to create a network so that by transferring from one to another you can reach your destination. If you are going to transfer, ask the operator on the first bus you ride for a transfer.

With a valid transfer, you only pay an additional 30 cents (15 cents for seniors, the disabled, Medicare cardholders and children ages 5-11) more to ride on the second bus.

Please note that transfers are good only until the latest time shown, and never for a round-trip or a stopover. If your trip begins on a train, your ticket serves as a transfer on the first connecting bus.

Finding a Bus Stop

Every Metro bus stop has a three-colored sign. To find your closest bus stop, check your schedule. It will tell you which streets your bus travels. Then look for the bus stop signs along the bus route, located every few blocks. When the bus approaches your stop, signal to the bus operator to stop.

Some bus routes have on-demand bus stops. On these routes, simply signal the driver that you would like to be picked up.

Boarding the Bus

Look for your route number on the front or passenger side of the bus. If you are not sure it is the right bus, just ask the bus operator.

Riding the Bus

Take a seat if one is available. If all the seats are full, move towards the back of the bus. Poles and hand-rails throughout the bus make it easy to stand while riding. The seats at the front of the bus are should be given to senior citizens and disabled riders, if present.

Signaling Your Stop

As the bus nears your stop, pull the cord or push the strip next to the windows. A bell will signal the bus operator that you would like the bus to stop.

Remember:
Priority seating in the front section of buses is reserved for disabled persons and senior citizens. Drinking, eating and smoking are not allowed on any Metro bus. Listening to an electronic device is allowed with headphones. Guide dogs are the only animals allowed on Metro buses.

Erie County: 855-7211
Niagara County: 285-9319
TDD information for the speech and hearing impaired only: 855-7650

 

How To Ride Metro Rail

Metro Rail is free above ground. Proof of payment is needed to travel underground, fare is $1.50. Proof-of-payment can be a valid: Metro Rail Ticket, Metro Pass, Transfer from a connector bus.

Getting On The Train

Choose the boarding platform that offers the direction you want. Trains boarding from the INBOUND TO ERIE CANAL HARBOR platform head south, toward downtown. Trains boarding from the OUTBOUND TO UNIVERSITY platform head north, away from downtown.

Getting Off The Train

Choose your destination, watch for the signs and listen to the announcements. Every train stops at every station and each stop is called.

Sunday Night And Holiday Service

The last out-bound trip leaves Erie Canal Harbor Station at 6:10p.m. For Sabres games, and selected events at the HSBC Arena, a later train departs the Events Only Station 30 minutes after the end of the event. Patrons may call 855-7211, or visit www.nfta.com, up to five days in advance of an event to learn if late service will be provided. The last #8 Main Metro Bus leaves downtown at 12:40a.m. on Sunday nights.

Riders With Special Needs

The first car of every train is wheelchair accessible and equipped with tie-in devices.

Park & Ride

Free parking is available at University Station (600 spaces) and LaSalle Station (800 spaces). Look for the designated areas.

Bus Connections

Free transfers to connecting Metro buses are valid with One-Way Tickets. Two-Way Tickets are only valid for the Route #8 after 6:00pm on Sundays and holidays.Check schedules and system maps to see which Metro buses connect with the Metro Rail.

Please Remember..

Paying Your Rail Fare

Metro Rail features self-service fare collection. That means that there are no turnstiles or ticket agents. However, you MUST carry proof that you have paid your fare; we call this "proof-of-payment".

Valid proof-of-payment can be a bus transfer, a monthly Metro Pass or a rail ticket. Be sure to have it before you get on the train or go past the sign that says "Proof of fare Payment Required Beyond This Point." At some time during your trip you may be asked to show your proof-of-payment to a Metro Ticket Inspector. If you do not have it, you will be issued a summons and will be required to pay a fine of $20 or more.

Tickets may be purchased from vending machines at all stations. These machines accept Metro tokens, US coins, $1, $5, or $10 bills. The cost is one token per ticket. The value of one token is $1.50.

Free Fare Zone is the area between stations on the Buffalo Place. If your ride takes you beyond this point, you are required to have proof-of-payment.


Special Passes

Monthly Metro Pass

The Metro Pass is good for unlimited bus and train rides during the month of issue, in the zones indicated on the face of the Metro Pass. The more the Metro Pass is used, the more you save. Senior Citizens, Medicare cardholders and Disabled Persons are eligible for Metro Passes at half-fare with a proper ID card at the point of purchase.

You may be eligible for reduced fares. Check Metro's Reduce Fare Application page.

Metro Pass Prices

One Designated Zone:
Adult = $55.00
Senior Citizen, Medicare and Disabled = $27.50

All Zones:
Adult = $66.00
Senior Citizen, Medicare and Disabled = $33.00

Regular boarding and/or zone charges apply when a Metro Pass is presented in zones outside the designated zone for which the Pass is valid.

Passes are available after the 24th of each month at nearly 100 convenient outlets including participating Tops Friendly Markets, Wilson Farms, Dash Markets, B-Kwiks, the Metropolitan Transportation Center at 181 Ellicott Street in Buffalo, Niagara Falls International Transportation Center at 343 Niagara Street in downtown Niagara Falls and more. For more information call 855-7211.


Bikes On The Rail Program

• Take your bike on Metro Rail, as long as you observe the following rules:

• Riding bicycles in Metro Rail Stations or on Station property is strictly prohibited.
Please walk your bike in and around the stations.

• Station elevators must be used for getting your bike to and from train platforms.
Do not carry your bike up or down the stairs or on the escalators.

• When boarding a train in an underground station, enter the front door of any car.
If you are going downtown you should board the first car in order to take advantage
of the elevated platform when exiting.

• When boarding a train downtown in Buffalo Place, enter the front door only of the first car using the elevated platform.

• Enter the rail car only after all other passengers have entered or exited the car.

• Only two bikes are permitted in each rail car, both at the forward end of the car, in the area designated for wheelchairs. If this area is occupied, please move to the next car or wait for the next train. If someone in a wheelchair boards, please give up your space.

• Stand with your bike and do not leave it unattended for any reason; securely hold your bike
at all times; do not use the kick stand; and do not leave your bike in the aisle.

• Riders 15 years of age and under must be accompanied by an adult.

• Above all, please be considerate of your fellow passengers

• As always, proof of fare payment is required.

• Bikes are allowed on Metro Rail at any time.

• Bike lockers are available for rent at University and LaSalle Stations. Call 855-7611