Skip to main content
Home Home
  • About
    • Overview
    • Corporate Governance
      • Meetings
      • Privacy Policy
    • Leadership
      • Officers and Commissioners
      • Management Team
    • Human Resources
      • EEO Diversity Development
      • Careers
        • Job Opportunities
      • Elements
    • Capital Projects
    • Public Information Center
    • Community Engagement
    • Sustainability
  • Services
    • Metro Bus & Rail
    • Niagara Falls International Airport
    • Buffalo Niagara International Airport
    • Transit Police
      • Home
      • ABOUT
      • Your Safety
      • Divisions
      • Units
      • Collaborative Law Enforcement
      • Contact
    • Airport Fire Department
      • Home
      • About Us
      • Continuous Improvement
      • Take a tour
      • Contact
  • Doing Business
    • Property Management Group
      • About
      • Property Directory
    • Advertise With Us
    • Procurement
      • About Procurement
      • Bids List
      • Doing Business with the NFTA
      • Prompt Payment Rules
      • Purchase Order Terms and Conditions
    • Engineering & Construction
    • Filming
  • News
    • Authority Announcements
    • FAQs
    • Make Us Better
  • Contact
    • FOIL Requests
      • The Process
      • FOIL Request Example
      • Subject Matter List
    • Contact Us
    • Social Media

Search form

background

Management Team

Breadcrumb

  1. NFTA
  2. MICHAEL PAL
Michael Pal, Director of Public Transit

Michael Pal

Director, Public Transit

As the Director of Public Transportation, Michael Pal is responsible for the leadership, management, strategic direction, and operational oversight of NFTA-Metro’s public transit system which includes Metro Bus, Rail and Paratransit services.

Michael has more than 31 years' experience in the Public Transportation industry, most recently as the Chief Transportation Officer at Valley Metro in Phoenix Arizona. Prior to that, he was with Metro Transit in Minneapolis Minnesota, as the Deputy Chief Operating Officer. Pal is a native of New York City where he spent nearly 30 years working for the Metropolitan Transportation Authority (MTA) of New York. Beginning his tenure at MTA as a Bus Operator, Mike worked up through the ranks in many roles including as a Superintendent, Bus Depot manager and finishing as the Assistant General Manager of Road Operations.


Return to Listing
 
Stay Connected
  • LinkedIn
  • YouTube
  • LiveStream
 

Need Assistance?

Niagara Frontier Transportation Authority
181 Ellicott Street
Buffalo, New York 14203

NFTA 716-855-7300
NFTA-Metro Customer Care 716-855-7211
TTY/Relay 711 or 800-662-1220

Quick Links

Job Opportunities
Advertise With Us
Special Events
Resource Center
FAQs

NFTA owns and operates:
NFTA Metro 
Airport 
Niagra 
Read more about Accessibility Website Accessibility
Privacy Statement
 
© 2026 NFTA | All Rights Reserved
Made in New York by Acuta Digital